Privacy Policy

Last Updated: February 27, 2026

Novira Jewel (“we,” “us,” or “our”) operates this website and online store to provide customers with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to securely offer our products and services.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or otherwise interact with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to personal information matters.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal information” refers to information that identifies you or can reasonably be linked to you. It does not include anonymized or de-identified data.

Depending on how you interact with us, we may collect:

Contact Information

Name, billing and shipping address, phone number, and email address.

Payment Information

Credit/debit card details, payment confirmations, transaction details, and financial account information (processed securely through our payment providers).

Account Information

Username, password, preferences, and security details.

Transaction Information

Products viewed, added to cart, wishlisted, purchased, returned, exchanged, or canceled, and your purchase history.

Communications

Information you provide when contacting customer support or communicating with us.

Device & Usage Information

IP address, browser type, device identifiers, and how you interact with our website.

How We Collect Personal Information

We may collect information:

Directly from you (when creating an account, placing an order, or contacting us)
Automatically via cookies and similar technologies
From service providers acting on our behalf
From business partners or third parties

How We Use Your Personal Information

We use your personal information to:

Provide and Improve Our Services

Process payments, fulfill orders, manage accounts, arrange shipping, handle returns, personalize your shopping experience, and improve website functionality.

Marketing & Advertising

Send promotional emails, special offers, and relevant advertisements based on your interests and browsing activity. You may opt out at any time.

Security & Fraud Prevention

Protect our store, verify accounts, prevent fraud, and ensure secure transactions.

Customer Support

Respond to inquiries and maintain our relationship with you.

Legal Compliance

Comply with applicable laws, respond to legal requests, and enforce our policies.

How We Share Personal Information

We may share your information:

With Shopify and service providers (payment processors, fulfillment partners, IT services, analytics providers)
With marketing and advertising partners
When required by law or legal process
In connection with a business transfer (e.g., merger or acquisition)
When you direct us to share information (such as via social media integrations)

Our Relationship with Shopify

Our store is hosted by Shopify. Shopify may process personal information to provide and improve the platform. Some data may be transferred internationally in order to deliver the Services.

To learn more about how Shopify handles personal information, please visit Shopify’s Consumer Privacy Policy at:
https://privacy.shopify.com

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 16. If you believe a child has provided personal information, please contact us so we can remove it.

Security & Data Retention

We implement reasonable security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to:

Provide Services
Comply with legal obligations
Resolve disputes
Enforce agreements

Your Rights

Depending on your location, you may have rights including:

Access to your personal information
Correction of inaccurate data
Deletion of your personal information
Data portability
Objection or restriction of processing
Withdrawal of consent

You may unsubscribe from marketing emails at any time using the unsubscribe link in our emails.

To exercise your rights, contact us at:
shop@novirajewel.com

We may verify your identity before processing requests.

International Transfers

Your personal information may be processed outside your country of residence. Where required, we rely on recognized legal safeguards such as Standard Contractual Clauses to protect transferred data.

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The revised version will be posted on this page with an updated “Last Updated” date.